Since I was the first to arrive at our high-tech company one morning, I answered the telephone. When the caller asked for field engineering, I explained that it was before normal business hours, but that I would help if I could.

"What's your job there?" the caller asked me.

"I'm the president," I replied.

There was a pause. Then he said, "I'll call back later. I need to talk to someone who knows something."

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